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Keri Moczygemba: CV

Head Librarian/Associate Professor

Keri Moczygemba: Curriculum Vitae


MS in Information Science

University of North Texas, 2010

-GAC in Advanced Management

-GAC in Youth Services


MS in Learning Technologies

University of North Texas, 2014    


BA in Geography/Environmental Science

University of Texas at Austin, 2001


BS in Advertising/ Communications

University of Texas at Austin, 1998



Head Librarian, Associate Professor

Austin Community College, Hays Campus


  • Manager, Hays Campus Library

  • Member, Library Leadership Team

  • Member, Equity and Inclusion Team

  • Member, Emergency Management Team

  • Member, Information Literacy Council

  • Member, Technology Team


Librarian II, Assistant Manager

San Antonio Public Library, Tobin Branch


  • Directly supervised five circulation employees for all training and coaching on daily tasks and branch responsibilities

  • Coordinated, planned and marketed all branch-level outreach events and adult programs

  • Organized six city-wide events and developed online reference guide commemorating President J.F. Kennedy in partnership with Brooks City-Base

  • Developed curriculum, learning outcomes, and handouts for the San Antonio Public Library’s first series of e-materials classes; taught first three classes with a total of 97 students in attendance

  • As the designated technology liaison, directed all technological installations, updates, and related staff training at the branch

  • Developed interactive online training tool for newly hired library aides

  • Recruited, trained, and supervised up to six branch volunteers

  • Redesigned circulation workflow and shelving procedures; resulted in shelving time per cart reduced by 50%

  • Established improvements in materials handling to process all returned or swept items twice before re-shelving; reduced customer complaints of mishandled items by 85%

  • Successfully increased monthly senior outreach programs by 300%

  • Trained eleven branch employees on updated e-materials procedures and guidelines for circulating tablet pilot program

  • Supervised branch collection development and maintenance duties for 75,000 physical items spanning all genres and age categories

  • Weeded and curated oversized and stale collection by 18%, which increased circulation by 20% in the following months

Librarian III, Branch Manager

San Antonio Public Library, Encino Branch


  • Directly supervised four professional librarians, eight circulation employees, and three library aides for all training and coaching on daily tasks, long-term goals, branch responsibilities, and system-wide committee assignments

  • Oversaw recruitment, training, and task assignment for up to eighteen volunteers

  • Developed training day guidelines, outcome checklist, and schedule for twelve new employees at a new branch with unique service points and public spaces

  • Developed point-of-service scripts and guidelines specific to the drive through window

  • Created and implemented an interactive operations manual for San Antonio Public Library's first digital meeting room (subsequently used at five additional locations), including cheat sheets for technology (Mondopads, polycoms, smart tables), public use guidelines, and circulation procedures

  • Planned and evaluated short and long-term library services, including in-house programming, outreach goals for all age groups, and partnerships with outside organizations

  • Developed one-on-one tutoring scripts, staff user guide, and patron handout to instruct patrons on using the digital library offerings; conducted and updated instruction for all staff members as applications and services evolved

  • Coordinated computer classes and instructors at seventeen branch locations for over 200 students during Digital Inclusion Month in May 2017 as the inauguration of ongoing system-wide computer instruction and partnerships with the San Antonio Housing Authority and Women Learning to Code

  • Partnered with Fitness in the Park to host six weekly community fitness classes

  • Partnered with the SA Food Bank to host monthly farmers markets and nutrition classes

  • Established improvements in materials handling to process all returned or swept items twice before re-shelving; reduced customer complaints of mishandled items by 85%

  • Developed workflow efficiencies to incorporate unique drive through window as a successful service point deserving of dedicated staffing during all open hours; use of drive through window increased by 220% from May 2015 to May 2016

  • Implemented a one-point-of-service plan with all library employees able to answer at least six basic questions; resulting in improved efficiency of service and increased patron satisfaction

  • Eliminated grubby items on shelves by implementing an evaluation and elimination process at check-in

  • Achieved 250% of circulation goal in first three months of operation

  • Continually maintained highest monthly turnover ratio for physical circulation to collection size of 28 branches

  • ​Supervised branch collection development and maintenance duties for a popular collection of 35,000 physical items

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