EDUCATION
MASTER OF LIBRARY AND INFORMATION SCIENCE
December 2020-University of Texas at Austin
BACHELOR OF SCIENCE IN BILINGUAL EDUCATION
December 2015- Texas State University, San Marcos, TX
STANDARD TEXAS TEACHING CERTIFICATE EC-6 GENERALIST FOR TEACHING
English, Math, Science, Social Studies, Music, Art, and Physical Education
EXPERIENCE
Instructional Support Specialist/ Educational Technologist- Austin Community College
Ed Tech mentor and onboarding training for new Ed Tech Hires
Provided immediate tier-one technical support to on-campus and remote college faculty and staff customer base.
Offered excellent all-day phone service for all Austin Community College campuses and sites.
Authored and reviewed knowledge base articles for district-wide use across 13 campuses.
Served as primary user support for ACC LMS, BlackBoard
Maintained a five-star customer satisfaction rating and received a continuous commendation for documentation from management, co-workers, and customers.
Assisted in content creation and instructional presentations on new technology for faculty use.
Possess experience with Adobe Captivate, Adobe Creative Cloud, and Camtasia.
Created videos using Word and Google Docs to create accessible documents using Camtasia.
Created training and presented an Indesign Workshop (adobe creative cloud) for Faculty.
Created a Campus Walkthrough Module using Adobe Captivate.
Created and presented train-the-trainer sessions.
Developed supplemental training materials, including job aids, facilitator guides, and participant materials.
Demonstrated extensive knowledge of applied adult learning theory, instructional design, assessments, and learning management system capabilities.
Created and presented instructional virtual and in-person presentations on new technology for college-wide use.
Collaborated with senior instructional designers to develop engaging and effective learning materials for various courses and training programs.
Stayed updated with industry trends and emerging technologies.
Applied instructional design principles for interactive learning experiences.
Created storyboards, scripts, and multimedia assets.
Assistant to Research Instruction and Outreach - ALKEK LIBRARY
August 2018-May 2021
Reference Assistance: Chat and Patron Service
Managed the chat schedule through Springhare’s LibStaffer scheduling application
Assisted patrons through virtual chat reference using Springhare’s LibChat interface
Performed reference interviews to discern patron’s needs, using advanced search strategies to assist with answering their questions
Assisted with the corrections and maintenance of the library’s many LibGuides through Springshare:
Converted rich text to asset categories to help librarians track asset use over time
Mapped LTIs to various courses to assist in embedded librarianship through Canva.
Instructional Design with Texas State University Canvas
Embedded Librarianship
OER Community of Learning
Reference Assistance- Ask Alkek Help desk,
Answered questions and directed patrons to any necessary information, such as:
Locating materials-Books, Open Educational Resources, research materials, textbooks, and Library Databases. Library website and peer-reviewed articles.
Using and accessing library services
Safety, noise concerns, Covid Concerns
Reference Collection Maintenance:
Managed loose-leaf and binder collections, assuring that all reference materials were kept up to date and that superseded reference materials were replaced with the newest editions.
Ensured that all loose-leaf tracking was correct and up to date.
Reviewed MARC records to ensure accurate instructions for updating reference materials in the access database.
Managed University Library Calendar:
Created and managed all University Library hours and events through Trumba.
Assist with Instruction and Individual Consultation Requests-
Assisted all Subject Librarians with preparations and planning for consultations and instruction.
Evaluated data assessments of consultations through dashboards and survey analysis.
Research for students as well as collected sources and materials.
Supervision of Student Associates-
Interviewed, hired, trained, and evaluated all Research Instruction and Outreach student associates
Coordinated, planned, and assisted projects for student associates
Successfully monitored student worker wage budget to ensure compliance.
Served on the Research and Learning Services (RLS) Council and created a creative and engaging curriculum for annual RLS student worker training sessions.
Created interactive assessment for the 2020 RLS student worker training.
Online Instructional Design of a Covid-Friendly Scavenger Hunt.
Event Management
Creation of flyers and promotional materials for events:
Mounted exhibits in partnership with subject librarians on topics to promote collections and inclusivity, for example:
Promoted zines as a unique research object and compelling collection
Promoted Hathi Trust, a collaborative repository for Alkek Library.
Promoted Latinx and African American Literature exhibit to increase diversity and inclusivity.
Created a Puzzle and Game exhibit to encourage patrons to use library resources and services for personal fulfillment.
Digitized microfilm for research assistants and exhibit creation.
Promoted library events by creating social media posts to reach targeted audiences and implementing graphic design skills for events such as Film Talks, Meet, Greets, Graduate Commons Events, Graduate Student Events, Alkek Con, and Allies (LGBTQ events).
Assist with promoting the Department and Library Services and Resources at exhibitions, Events, and other Outreach Activities. –
Handled materials for Resource and Welcome Fairs such as Veterans Welcome Events and New faculty orientation
Hosted The Greater Austin Area Information Literacy Symposium (GAAILS) at Texas State University at Alkek Library
Participated in and managed the biannual dog therapy event to aid stressed students.
Managed all Makerday events.
ZINE Workshops
Painting and Crafting events
Organized various Research Spotlight events to contribute to Alkek Library’s vision of promoting free inquiry and exchanging ideas.
Latino Studies and Las Colonias event.
Fake News and How to Navigate
Used the built-in statistical tracking from Springshare to gather data
Compiled the datasets into PowerBI
Created and issued the PowerBI Dashboard for subject librarians
Calculated and compiled annual report statistics for yearly reports and organizational outcomes.
Designed and created a formal proposal presentation for a University-wide Comic-Con-Style event, garnering support from local businesses and artists for their potential participation
Created the first-ever ASMR-style study-along video for our students to feel connected to Alkek Library even while they were working remotely during the COVID-19 Pandemic
ACADEMIC /TEACHING EXPERIENCE
LIBRARIAN ASSISTANT | WILLIAMS ELEMENTARY
August 2020- January 2021
Created promotion and instructional materials for William’s Elementary School Library- Both in English and Spanish
Created interactive forms, videos, google slides, and processes for Bilingual Curbside Pickup.
Designed and implemented curbside pickup for students in the classrooms during COVID-19.
Non-Fiction collection weeding and management.
Facilitated communication between administration, staff, parents, and students for student success in and out of the classroom.
Designed, implemented, and evaluated the new Latinx curriculum for over 50 students using Open Educational Resources.
Counseled students on both personal and academic needs.
Designed activities, assessments, and evaluations that were engaging in student scholastic success.
Lobbied successfully on behalf of the first-year class to create a new class fundraiser.
Spearheaded and led the inaugural fundraiser with a team of 200 students and parents, which served over 200 students and raised 2,000 dollars for the first-year class.
Developed engaging lessons with connection to TEKS on digital citizenship, academic research, technologies, library management, library resources and services, and book care.
Spearheaded, designed, created, and collaborated with teachers in Williams Elementary to create a video to unify the school during uncertain times.
SKILLS
SERVICE: RLS Event Committee, GAAILS Committee, RIO Department Committee, Alkek Comic Con Committee, Civil Discourse, Administrative Assistant Committee, Informational Brochure Committee, Maker Day Committee, Promotions Team, RLS Committee, Web Team, Scholarly Communications, Ask A Librarian Chat Team, Ask Alkek team, Alkek Ambience team, Data Scholar Committee, OER team, Forgotten Americas, Latino Diversity Research Spotlight, Therapy Dogs, Welcome Tables, and Library Research Spotlight, SAC Safety Committee, Softchalkevalultion committee, Campus Walkthrough Captivate Project
CERTIFICATIONS:
Scholarly Communication Workshop Series: Where to Publish? Navigating the Journal Jungle and Avoiding Predators.
Recipient of the Mary E. Cleveland Centennial Endowed Presidential Scholarship
Scholarly Communication Workshop Series: Finding & Using Images in Your Papers, Publications, & Presentations.
Scholarly Communication Workshop Series: Research Data Management Basics.
Google Level 1 EDUCATOR
Instructional Design: Adult Learners
Customer Service: PROBLEM-SOLVING and troubleshooting
Building Rapport with Customers
Customer Service Foundations
Google Lvl 1 UX/UI
Inclusive Classrooms Leadership Certificate
Crisis Prevention Certificate
Ally Traning
PRESENTATIONS: ALKEK Library Tours, Non-Verbal Communication Presentation, Student Worker Training Assessment, Alkek Con presentation, Green Spaces and Their Importance in Classrooms, POP Usability Assessments Presentation, High Impact Learning in Higher Education,
Gamification in the Classroom, Virtual, and Interactive Whiteboards, Accessibility, BlackBoard Ally, AI in the Classroom, Indesign Workshop, Quick Start With Panopto.
COMPUTER: Microsoft Office Suite (Excel, Word, PowerPoint); Libwizard, LibGuides, Springhare, Canva, Adobe Illustrator, Adobe Photoshop, Adobe film editing, Qualtrics, Ask a Librarian, Power Bi, Trumba, Teams, Microsoft Forms, Gobi, Adobe Creative Suite, Camtasia, lecture capture, desktop web conferencing tools, Google Workplace · Zoom · Mac · Windows 8.1 · Windows 8 · Windows 10 · WordPress · Adobe Creative Suite · Audio Editing · Video Editing · Asana · Mojo · EZOI · Microsoft 365
LANGUAGE: Native fluency in both written and spoken Spanish
PROFESSIONAL: Public speaking, organization, planning, customer service, mediation, ability to work with others of different backgrounds, instructional and curriculum design, gamification of lessons, implementation of digital and physical exhibits, usability assessments and interviews, work ethic knowledge of library systems, policies, and procedures.
FUN SKILLS- Professional Dungeon Master, 3d Printer enthusiast, Geocacher, Manga and Graphic novel Enthusiast, Black Belt in Taekwondo