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CCSSE - Support for Academic Library Survey Content: Value and Academic Libraries

The CCSSE/SALSC guide supports the Center's initiative for academic library content for the nationally known and respected CCSSE surveys. As such, it includes references on assessment and value information as well as ideas for marketing completed surveys.

ACRL Value of Academic Libraries Valueography


Aabo, Svanhild. “Libraries and Return on Investment (ROI): A Meta-Analysis.” New Library World 110, no. 7/8 (2009): 311-324.

Abels, Eileen G., Paul B Kantor, and Tefko Saracevic. “Studying the Cost and Value of Library and Information Services: Applying Functional Cost Analysis to the Library in Transition.” Journal of the American Society for Information Science 47, no. 3 (1996): 217-227.

Abram, Stephen. “Stephen’s Lighthouse: More on the Value of Libraries” 2008.

ACRL. Value of Academic Libraries: Report, Bibliography, White Paper. 2010 (See "Categories.")

ACRL. Value of Academic Libraries Toolkit. 2010.

Allen, Nancy. Articles and Studies Related to Library Value. American Library Association. The Value of Libraries. 2010.

American Library Association Professional Tips. 2006.

Americans for the Arts. “Arts and Economic Prosperity III: The Economic Impact of Nonprofit Arts and Culture Organizations and Their Audiences.” 2010.

Association of Higher Education Facilities Officers. “The Impact of Facilities on Recruitment and Retention of Students.” 2006.

Chung, Hye-Kyung. “Measuring the Economic Value of Special Libraries.” The Bottom Line: Managing Library Finances 20, no. 1: 30-44. 2007.

Cohen, D. “What’s Your Return on Knowledge?” Harvard Business Review, 2006.

Cornell University Library. Making Data Make Sense: Library Value Calculations. 2010.

Counter. Counting Online Usage of Networked Electronic Resources. 2007.

Division of Library and Information Services. Florida Department of State. Return on Investment Study. 2009/2010. and Final Report. 2009/2010.

Doran, Harold C., and J.R. Lockwood. “Fitting Value-Added Models in R.” Journal of Educational and Behavioral Statistics 31 (2006): 205-230.

___. “Toward Developing Measures of the Impact of Library and Information Services.” Reference and User Services Quarterly 42, no. 1 (2002): 43-53.

Estabrook, Leigh S. “What Chief Academic Officers Want from Their Libraries: Findings from Interviews with Provosts and Chief Academic Officers.” October 2007.

Everest, Katherine, and Philip Payne. “The Impact of Libraries on Learning, Teaching and Research.” Report of the LIRG Seminar, Leeds, UK, 2001.

Fonseca, Anthony.  “Speaking in the ROI-al We: On the Need to Create a Return-on-Investment Calculator for Academic Libraries of Community Colleges and Regional/Undergraduate Four-Year Institutions.” Codex: the Journal of the Louisiana Chapter of the ACRL Volume 1: Issue 2 (2010): 80 p.

Hisle, W. Lee. “The Changing Role of the Library in the Academic Enterprise.” ACRL National Conference. Minneapolis, MN, 2005.

Horowitz, Lisa R. “Assessing Library Services: A Practical Guide for the Non-expert.” Library Leadership and Management 23, no. 4 (2009): 193-203.

Housewright, Ross. “Themes of Change in Corporate Libraries: Considerations for Academic Libraries.” portal: Libraries and the Academy 9, no. 2 (2009): 253-271.

Illinois Library Association. Selected Academic Library Value Study Links. 2010.

Imholz, Susan, and Jennifer Weil Arns. “Worth Their Weight: An Assessment of the Evolving Field of Library Valuation.” Public Libraries Quarterly, 2007. 

Kaske, Neal K., and Mary Lou Cumberpatch. What is the Return on Investment for Your Library? Silver Spring, Maryland. April 1, 2009.

Kassel, Amelia. “Practical Tips to Help You Prove Your Value.” Marketing Library Services 16, no. 4 (2002).

Kaufman, Paula, and Sarah Barbara Watstein. “Library Value (Return on Investment, ROI) and the Challenge of Placing a Value on Public Services.” Reference Services Review 36, no. 3 (2008): 226-231.

Lederman, Doug. “Imperfect Accountability.” Inside Higher Ed, March 2010.

Li, Xin, and Zsuzsa Koltay. Impact Measures in Research Libraries: SPEC KIT 318. Washington, D.C.: Association of Research Libraries, 2010.

Library Research Service. Return on Investment for Public Libraries. 2011.

LibValue: Value, Outcomes and Return on Investment of Academic Libraries. IMLS: 2012.

Lustig, Joanne. “Briefing: What Executives Think About Information Management.” Information Management Service 11. 2008.

___. The Evaluation and Measurement of Library Services. Westport, Connecticut: Libraries Unlimited, 2007.

McRostie, Donna, and Margaret Ruwoldt. “The Devils in the Details - The Use of Statistics and Data for Strategic Decision Making and Advocacy.” World Library and Information Congress. Milan, Italy, 1-10. 2009.

National Institute for Learning Outcomes and Assessment. 2010. OCLC. “Public Libraries: Return on Investment/ROI” n.d.

“Outcomes Based Assessment in Libraries.” School of Library and Information Science. University of North Carolina. 2010.

___. “Quality Measure for Special Libraries.” World Library and Information Congress: 73rd IFLA General Conference and Council. Oslo, 2007.

Poll, Roswitha, and Philip Payne. “Impact Measures for Library and Information Services.” Library Hi Tec 24, no. 4 (2006): 547-562.

Proverbial Lone Wolf’s Librarian’s Weblog. Reports on Calculating a Library’s Return on Investment. 2009.

Sakalaki, Maria, and Smaragda Kazi. “How Much is Information Worth? Willingness to Pay for Expert and Non-Expert Informational Goods Compared to Material Goods in Lay Economic Thinking.” Journal of Information Science 33, no. 3 (2007): 315-325.

Strand, Jill. “Strike Up the Brand: How to Market Your Value to the Rest of the World.” Information Outlook, 2004: 11-15.

Tenopir, Carol. “Investment in the Library: What’s the Return?” American Library Association. Midwinter Conference. Boston, 2010.

UCLA Library. Library Communication “Creating a Communication Plan.” 2012 Extensive content on research on measurement and assessment.




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