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Library-related Streaming Videos
For better video, under the video, change Flash to 1.5Mbps. For full screen, click on icon second from far right. Right hand side of screen, click on Segments tab and can skip to a particular chapter.
Interactive Online Environment
Students in the library and information science master's degree program share their experiences of working online with long-distance classmates.
Item Number: 8056
Conducting the Reference Interview
Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. (2004, 31 minutes)
Do Libraries Have a Future?
Do Libraries Have a Future? discusses the present and future roles of libraries. The program is designed to stimulate discussion among library workers and encourage them to take actions to ensure their library remains relevant well into the future. (20013, 34 minutes)
Social Media Hack Attacks, Staying Safe While Surfing
The unprecedented growth and extreme popularity of social media is well known and documented. Pew Research, for example, tells us that over 76% of online adults are now actively using social networking sites. However, with all the praise and enthusiasm garnered by social media, we must still be aware of its dark side.
Social Media in the Workplace: Advice and Best Practices
In this report, James Boyan, an attorney with the New Jersey-based law firm of Pashman Stein, explores current issues with the “social at work” scene. We’ll learn about government regulation and oversight, as well as the current thinking on employer social media policies, to name just a few.
TEDTalks: Christiane Amanpour—How To Seek Truth In The Era Of Fake News
Known worldwide for her courage and clarity, Christiane Amanpour has spent the past three decades interviewing business, cultural and political leaders who have shaped history. In conversation with TED Curator Chris Anderson, Amanpour discusses fake news, objectivity in journalism, the leadership vacuum in global politics and more, sharing her wisdom along the way. "Be careful where you get information from," she says. "Unless we are all engaged as global citizens who appreciate the truth, who understand science, empirical evidence and facts, then we are going to be wandering around—to a potential catastrophe."
Barriers to Communication and How to Overcome Them
A closed door, an exasperated expression, a noisy workstation, a cultural misunderstanding—all of these are examples of “noise,” a general term for anything that gets in the way of effective communication. The key to overcoming communication barriers is to be able to identify and understand them. This program explains the various types of noise and details specific examples of physical, organizational, emotional, nonverbal, cultural, language-related or written barriers. Through expert interviews and creative vignettes, the video offers solutions to overcoming these common communication barriers. A co-production of Films for the Humanities & Sciences and MotionMasters.
How Faculty Mentors Can Help First-Generation Students Succeed
A new initiative by the University of California system uses first-generation faculty to guide first-generation students, with the goal of decreasing dropout rates. As part of our series Rethinking College, Hari Sreenivasan visits UCLA to see how the program is working.
According to the U.S. News & World Report, 75% of students admitted to cheating—and 85% believe it is necessary to get ahead. We hear two sides of the anti-plagiarism software debate.
Introduction to Information Literacy
Information Literacy is a crucial skill in obtaining knowledge. In this episode, learn how to find credible sources on the internet, read and evaluate a topic critically, and notate your sources. Ethical issues are also addressed
How to Recognize Fake News
Fake news is more than a social media menace—it’s threatening critical thinking skills needed to develop information literacy. Combined with the impulse to share exciting, shocking and alarming stories, fake news is shaping—and distorting—perceptions, especially in younger demographics.
Customer Service Essentials
Improve your customer satisfaction levels and increase customer loyalty with this Customer Service Essentials. This series delivers funny, memorable, short-form videos that will change the way employees behave when they are with customers.
Google and the World Brain
In gripping detail, Google & the World Brain tells the fascinating story of this complicated struggle over intellectual property and access to human knowledge, offering crucial insights into broader debates surrounding data-mining and privacy, downloading and copyright, fair use, freedom and surveillance.