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RESEARCH GUIDES ACC Home Page

Emergency Management: Careers

Resources for students interested in Emergency Management

Careers

Summary of Career Info

Quick Facts: Police, Fire, and Ambulance Dispatchers

 
2020 Median Pay    $43,290 per year
   $20.82 per hour
Typical Entry-Level Education       High school diploma or equivalent
Work Experience in a Related Occupation    None
On-the-job Training    Moderate-term on-the-job training
Number of Jobs, 2019    98,300
Job Outlook, 2019-29    6% (Faster than average)
Employment Change, 2019-29    6,100

What Police, Fire, and Ambulance Dispatchers Do

Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls.

Work Environment

Police, fire, and ambulance dispatchers work in emergency communication centers called public safety answering points (PSAPs). Dispatchers must be available around the clock, so they often have to work evenings, weekends, and holidays. Overtime and long shifts—sometimes 12 hours—are common. The pressure to respond quickly and calmly in alarming situations can be stressful.

How to Become a Police, Fire, or Ambulance Dispatcher

Most police, fire, and ambulance dispatchers have a high school diploma. Many states require dispatchers to become certified.

Pay

The median annual wage for police, fire, and ambulance dispatchers was $43,290 in May 2020.

Job Outlook

Employment of police, fire, and ambulance dispatchers is projected to grow 6 percent from 2019 to 2029, faster than the average for all occupations.

State & Area Data

Explore resources for employment and wages by state and area for police, fire, and ambulance dispatchers.

Similar Occupations

Compare the job duties, education, job growth, and pay of police, fire, and ambulance dispatchers with similar occupations.

More Information, Including Links to O*NET

Learn more about police, fire, and ambulance dispatchers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

 

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Police, Fire, and Ambulance Dispatchers,
at https://www.bls.gov/ooh/office-and-administrative-support/police-fire-and-ambulance-dispatchers.htm (visited June 10, 2021).


Quick Facts: Emergency Management Directors

2020 Median Pay $76,250 per year
$36.66 per hour
Typical Entry-Level Education Bachelor's degree
Work Experience in a Related Occupation 5 years or more
On-the-job Training None
Number of Jobs, 2019 10,400
Job Outlook, 2019-29 4% (As fast as average)
Employment Change, 2019-29 500

What Emergency Management Directors Do

Emergency management directors prepare plans and procedures for responding to natural disasters or other emergencies. They also help lead the response during and after emergencies.

Work Environment

Most emergency management directors work for local or state governments. Others work for organizations such as hospitals, colleges and universities, or private companies.

How to Become an Emergency Management Director

Emergency management directors typically need a bachelor’s degree and many years of work experience in emergency response, disaster planning, or public administration.

Pay

The median annual wage for emergency management directors was $76,250 in May 2020.

Job Outlook

Employment of emergency management directors is projected to grow 4 percent from 2019 to 2029, about as fast as the average for all occupations. The importance of preparing for and minimizing the risks from emergencies will help sustain demand and employment for these workers.

State & Area Data

Explore resources for employment and wages by state and area for emergency management directors.

Similar Occupations

Compare the job duties, education, job growth, and pay of emergency management directors with similar occupations.

More Information, Including Links to O*NET

Learn more about emergency management directors by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

 

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Emergency Management Directors,
at https://www.bls.gov/ooh/management/emergency-management-directors.htm (visited May 23, 2021).


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