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Cultural Fluency: What is Inclusion?

Focuses on specific aspects of cultural fluency such as race, ethnicity, gender, sexual orientation/gender identity, creed, and socioeconomic status.



When everyone is included,                       everyone wins.                          

  • ~Jesse Jackson  



  • A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.

~Sundar Pichai


What is Inclusion?

"Inclusion refers to how diversity is leveraged to create a fair, equitable, healthy, and high-performing organization or community where all individuals are respected, feel engaged and motivated, and their contributions toward meeting organizational and societal goals are valued."  This definition comes from Global Diversity and Inclusion Benchmarks: Standards for Organizations Around the World by Julie O'Mara, Alan Richter, and 80 expert panelists, sponsored by The Diversity Collegium, 2014. Also: Diversity and Inclusion, Definitions of. (2015). In J. M. Bennett, (Ed)., The Sage Encyclopedia of Intercultural Competence. Thousand Oaks, CA: SAGE Publications, Inc. pp. 267-269.  HM1211 .S24 2015 ebk  ebooks on EBSCOhost

circles illustration inclusion, exclusion, segregation, and integration.  Inclusion shows all the differently colored balls in one circle 

Image from Special Education Degrees: Your Guide to a Career in Special Education

In The Inclusion Paradox - 2nd Edition -  by Andrés T. Tapia , the author explores ... the cultural implications of what it takes to move into the next generation of diversity work to grow business and attract and retain the best talent. He makes the case that the work of diversity and inclusion has never been more urgent, particularly as everything has globalized at a massive scale. It's one thing to acknowledge the diversity already here, quite another to make the most out of it. 'Diversity is the mix. Inclusion is making the mix work' Tapia says of this reality. Which means that inclusion is hard. Very hard. Harder than diversity itself. Inclusion defines the challenge all leaders face as they address the dramatic shifts of diversity--racial, ethnic, generational, gender, sexual orientation, faith, personality, nationality, and on--in our workplaces and communities."

What is Multiculturalism?


What is Cultural Competence/Competency?

flags of four diverse nations

"Cultural competence refers to the process by which individuals and systems respond respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms, and values the worth of individuals, families, and communities and protects and preserves the dignity of each."

(2015). Standards and Indicators for Cultural Competence in Social Work Practice. Washington, DC: National Association of Social Workers Press. p. 13-14.

"Cultural competency is "the capacity to function effectively in cultural settings other than one's own.  This will usually involve a recognition of the diversity both between and within cultures, a capacity for cultural self-assessment, and a willingness to adapt personal behaviors and practices."

VandenBos, G.R. (Ed.). (2007). APA Dictionary of Psychology. 1st ed. Washington, DC: American Psychological Association. REF BF31 .A63 2007

Inclusive Language

Social Inclusion in Education

What Is Cultural Humility?

Inclusion Makes the World More Vibrant

In the News

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